| FAQ |
Question 1: What's your producing time? Answer: Usually 20 days. Question 2: If generator has problem after warranty period,how would you deal with? Answer: After sell staff will confirm the problem within 2 working days, after that engineers will be arranged to connect remotely or go to the site to solve the problem. (Remote connection is free, and on-site working requires payment of the engineer's expenses.) Question 3: The warranty of our products. Answer: 5000 hours or 1 year.
Answer: Usually
Answer: After sell staff will confirm the problem within 2 working days, after that engineers will be arranged to connect remotely or go to the site to solve the problem. (Remote connection is free, and on-site working requires payment of the engineer's expenses.)
Answer:We accept 30% payment by T/T as deposit, and the balance by T/T before delivery.If your order is urgent or your quantity is large, we can negotiate accordingly.




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Step 1
Payment and order readiness
Minimum order: 1 Units
Payment terms, specifications, and order details are confirmed before preparation begins.
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Step 2
Preparation
7 days
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Step 3
Packaging and dispatch
Ocean + Truck via Maersk · Approx. shipping fee: $ 726.56 for 1 piece · Transit time: Est. 17-24 days
Final packing, freight, and delivery dates are confirmed before dispatch.
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